Bluff City Cares Privacy Policy

Bluff City Cares is a 501(c)(3) nonprofit located at 1568 two pl Memphis,Tn 38116. Contact us at [email protected] or (901)805-9500.

Personal information we collect

Contact details (name, email, phone number)

Preferences (volunteer interests, events)

Donation history and pledge information (if applicable)

Technical information (IP address, device/browser), when you use our website

How we use information

To provide updates you request (including recurring SMS messages if you opt in)

To coordinate volunteering and events

To process donations and send receipts/impact updates

To improve our programs, services, and website

SMS program details

You will only receive texts if you explicitly opt in on a form, via keyword, or at an event.

Message frequency: recurring; typically [X–Y] per month.

Opt out: Reply STOP to unsubscribe. Reply HELP for help. Message & data rates may apply.

Sharing

We do not sell your personal information. We may share with service providers (e.g., CRM, texting, payment processors) under contracts that restrict use to our instructions.

Data retention

We keep records for as long as needed for our programs and legal obligations. You can request deletion of your information where applicable by contacting us.

Your choices & rights

Update or delete your info by contacting us

Opt out of email or SMS at any time

Manage cookie preferences in your browser settings

Children’s privacy

Our website and SMS program are not intended for children under 13. We do not knowingly collect data from children under 13 without parental consent.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data.

Changes to this policy

We may update this policy. Changes will be posted on this page with a new “Last updated” date.